Decide the 3-5 numbers that matter (for example calls, conversations, appointments set, listings taken) and the time each day agents report by. Rick uses Claude to help write playbooks like this; any chat assistant will do.
Create the sheet with columns: date, agent, then one column per number, and a notes column. Connect it to ChatGPT.
The simplest is a two-line email to one address, or a short form that writes into the sheet. Tell the team the format and the cut-off time.
Open your dot in ChatGPT and paste the 'Daily numbers playbook' prompt below, filled in with your numbers, cut-off time and team names.
Let the dot draft reminder messages for agents who haven't reported, and send them yourself until you trust it.
For the first week, compare the sheet with what agents sent. Correct the dot in plain words when something's wrong; that's Rick's 'review the work' step.
Once the daily job is reliable, use the 'Friday scoreboard' prompt for a weekly summary you can share in the team meeting.
Your job: keep [team name]'s daily activity tracker up to date. Every weekday at [6pm, time zone]: 1. Read today's reports in [inbox / form responses] from: [agent names]. 2. For each agent, add one row to [sheet name] with: date, agent, [calls, conversations, appointments set, listings taken], notes. 3. If an agent hasn't reported, draft a friendly one-line reminder for me to send. Don't send it yourself. 4. Send me a short summary: team totals for today, the top performer on [appointments set], and anyone who hasn't reported. A good result is a complete sheet with no guessed numbers. If a report is unclear, leave that cell empty and tell me.💬 Friday scoreboard
Every Friday at [5pm], using [sheet name], make this week's scoreboard: each agent's totals for [numbers], change versus last week, and team totals. List it highest to lowest by [appointments set]. Add one short, encouraging coaching note per agent based only on their numbers. Keep it to one screen.
From https://usecasy.com/use-case/dots-team-numbers-scoreboard/ · Guide checked 21 October 2026 · Prices are rough and shown in USD unless stated (MYR where relevant).