An AI sales assistant that replies to every property lead in seconds

🧰 Before you start

• Where your leads come from (portals, website, Facebook ads, WhatsApp)
• A CRM or at least a Google Sheet for leads
• An AI lead-response tool, a voice/text AI platform, or a Grok Bot
• Your listings and viewing availability

🪜 Steps (tick as you go)

1. ☐
   1. List your lead sources

   Write down every place enquiries arrive.

2. ☐
   2. Write the qualifying questions

   Budget, timeline, area, financing (cash or loan), own stay or investment. Keep it to 4-6 questions.

3. ☐
   3. Pick the tool

   Use a ready-made real estate AI assistant, or set up the WhatsApp agent (see that guide) or a Grok Bot with the prompt below.

4. ☐
   4. Connect leads to the AI

   Route new enquiries to the AI (form, WhatsApp, email). Many tools connect directly to CRMs.

5. ☐
   5. Set hand-over rules

   Decide what makes a 'hot' lead (e.g. budget fits + wants to view this week) and who gets alerted.

6. ☐
   6. Connect your calendar

   Let the AI offer real viewing slots.

7. ☐
   7. Review conversations weekly

   Check that it's polite, accurate and not pushy.

💬 Prompts to copy

You are the enquiry assistant for [agency/company]. When a new enquiry arrives about a property:
1. Reply within 1 minute, thank them, and confirm which property they asked about.
2. Ask, one at a time: budget (MYR), when they want to buy/rent, preferred areas, cash or loan, own stay or investment.
3. Suggest up to 3 matching listings from [listing sheet/link].
4. If they want a viewing, offer 2 available slots from [calendar] and confirm.
5. Mark the lead HOT if [rules] and alert [agent name/number].
Never give legal, tax or loan advice. Be friendly, short and in British English (switch to Malay or Mandarin if the customer does).

🔗 Links

• Anthracite AI: AI for real estate: https://www.anthracite-ai.com/solutions/ai-for-real-estate
• Arahi AI: real estate agents: https://arahi.ai/solutions/real-estate

From https://usecasy.com/use-case/ai-isa-leads/ · Guide checked 15 October 2026 · Prices are rough and shown in USD unless stated (MYR where relevant).