Get your rental deposit back: AI helps you check the facts and write a firm letter

🧰 Before you start

• Your tenancy agreement
• Move-in and move-out photos or videos, the inventory list, receipts, and all messages with the landlord or agent
• ChatGPT or Gemini (free versions work)

🪜 Steps (tick as you go)

1. ☐
   1. Gather everything

   Put the agreement, photos, inventory and messages in one folder. Note dates and amounts (MYR) of deposit paid and deductions claimed.

2. ☐
   2. Upload the agreement

   In ChatGPT or Gemini, upload the tenancy agreement and use the 'Check the deductions' prompt.

3. ☐
   3. Compare with evidence

   For each deduction, add your photos or receipts and ask whether it looks like normal wear and tear or real damage.

4. ☐
   4. Check local rules

   Rules differ by country. In Malaysia, most of this depends on your written tenancy agreement and general contract law. For larger sums, ask a lawyer or a legal aid centre.

5. ☐
   5. Write the letter

   Use the 'Demand letter' prompt. Keep it factual and polite, with a clear deadline.

6. ☐
   6. Send and keep records

   Send it by email or a method with proof of delivery. Keep copies of everything.

💬 Prompts to copy

Here is my tenancy agreement and the landlord's list of deductions from my deposit of MYR [amount]: [list].
For each deduction: quote the clause in the agreement that allows or doesn't allow it, say whether it sounds like normal wear and tear or damage, and what evidence would help. Be balanced; tell me which deductions are probably fair. This is for information, not legal advice.

Write a polite, firm letter to my landlord [name] about my deposit of MYR [amount] for [address]. Tenancy ended [date]. They deducted MYR [amount] for [items]. I accept [fair items]. I dispute [items] because [reasons and clause numbers, evidence]. Ask for MYR [amount] to be returned to [bank details placeholder] within 14 days. Mention I have photos and records. British English, no threats.

🔗 Links

• Reddit thread (source): https://www.reddit.com/r/OpenAI/comments/1tbkg2u/chatgptgemini_saved_me_4200_from_a_scam_land_lord/

From https://usecasy.com/use-case/chatgpt-deposit-dispute/ · Guide checked 15 October 2026 · Prices are rough and shown in USD unless stated (MYR where relevant).