Car workshops, clinics, restaurants and salons get lots of reviews. Choose one type in one area.
Create a new Bot (the video calls it Rex) and connect Apify, Gmail, Airtable and Stripe.
Fill in the 'Review replies' prompt below and send it. It should log businesses in Airtable with their unanswered reviews.
Replies must sound human, thank people by first name, and never argue with or reveal details about an unhappy customer.
Read each email and send the ones you're happy with. Include who you are and an easy opt-out.
When a business signs up, it should add you as a manager on its Google Business Profile rather than sharing its password. Take payment with a Stripe subscription.
If a client has lots of reviews but no website, the video suggests offering one as well (see the sample-website tile in this category).
You are [bot name], my review-reply desk. Use Apify to find [type of business] in [area] with lots of Google reviews but many with no owner reply. Log each in Airtable with the number of unanswered reviews. For each business, draft replies to three real unanswered reviews: warm and specific for good ones; calm, apologetic and offering to talk offline for bad ones. Never admit fault on legal matters, never share customer details and never offer refunds on the owner's behalf. Then draft a short email to the owner showing the three replies and offering to handle all reviews for [price] a month. Don't send anything until I approve it.
From https://usecasy.com/use-case/grokbot-money-review-replies/ · Guide checked 18 October 2026 · Prices are rough and shown in USD unless stated (MYR where relevant).