📈Sales & Leads · Step-by-step guide

Meeting notes that write themselves into your CRM

An AI note-taker joins your calls, writes the summary and action items, and updates the client record automatically. No more typing up notes after viewings or calls.

⏱️ 15 minutes🎯 Easy💵 Free tier; paid plans add CRM sync and team features📋 7 steps
🧩 Other
🎯 What you'll have at the endYou'll have an AI note-taker that joins your calls, writes the summary and action items, and files them in your CRM.

⚡ One-click install

Checked install page (app stores, official sites and template pages): tap to get it straight away.

🧰 Before you start

⏱️ Time needed15 minutes
💵 Rough costFree tier; paid plans add CRM sync and team features

🪜 Step by step

🐣 Beginner mode: showing the 7 essential steps only. Extra steps are hidden; tap 🚀 Advanced at the top to see all 7.
✅ 0 of 7 steps done 📄 Printable page
  1. 1
    ☐

    Sign up to Fathom

    Go to fathom.ai and sign up with your work Google or Microsoft account.

  2. 2
    ☐

    Connect your calendar

    Allow it to see your calendar so it knows which meetings to join.

  3. 3
    ☐

    Install for your meeting app

    For Google Meet, add the Chrome extension (button on this page). For Zoom, add Fathom from the Zoom App Marketplace.

  4. 4
    ☐

    Do a test call

    Start a meeting; Fathom joins and records. Afterwards you get a summary and action items.

  5. 5
    ☐

    Connect your CRM

    In Fathom go to Settings > Integrations > HubSpot (or Salesforce) > Connect and sign in.

  6. 6
    ☐

    Check it lands in the right record

    After your next client call, open the contact in your CRM and confirm the notes are there.

  7. 7
    ☐

    Tell participants

    Let people know the call is recorded; it's polite and often legally required.

💬 Copy-paste prompts

Tap Copy prompt, paste it into your AI (Grok, ChatGPT, Claude or Gemini), then replace the [yellow bits] with your own details.

💬 Turn a transcript into a follow-up
Here is the transcript/summary of my call with [client]: [paste].
Write: (1) a 5-bullet summary, (2) action items with owner and deadline, (3) a friendly follow-up email in British English confirming next steps, (4) any risks or objections I should address.

⚠️ Tips & common mistakes

🌟 Why it's worth it

💡 Why it mattersNothing falls through the cracks and salespeople get hours back each week.
🏷️ Real exampleFathom CRM integrations.
🔌 Connects to:Zoom / Google MeetHubSpotSalesforce
📰 Found via Source: Fathom: CRM integrations for meeting notes ↗

🔗 Helpful links

👀 You might also like

📈 See all Sales & Leads guides →

← Back to all use cases